rg66 Terms & Conditions – Your Agreement with Us

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "rg66", "Company", "we", "us", "our" refers to the operator of the rg66 platform accessible at https://rg66.io.
• "Player", "you", "your" refers to any individual who accesses, registers on, or uses the rg66 platform in any capacity.
• "Platform" refers to the rg66 website, all associated pages, games, betting markets, account management tools, and support systems accessible via https://rg66.io.
• "Account" refers to the individual registered player account created on the rg66 platform following successful registration.
• "Real Money Play" refers to any gaming or betting activity conducted using funds deposited into a player account.
• "Bonus Funds" refers to any promotional credits, free spins, or incentives awarded by rg66 to a player's account under a specific promotional offer.
• "Wagering Requirement" refers to the minimum amount a player must wager before bonus funds or bonus-derived winnings become eligible for withdrawal.
• "BDT" or "৳" refers to the Bangladesh Taka, the official currency of Bangladesh and the primary currency used on the rg66 platform.
• "KYC" refers to Know Your Customer verification procedures conducted by rg66 to confirm a player's identity, age, and payment method ownership prior to processing withdrawals.
• "Self-Exclusion" refers to the voluntary programme by which a player requests temporary or permanent restriction of their own account access.

2 Acceptance of Terms

By accessing the rg66 platform, creating a player account, or engaging in any real-money gaming or betting activity, you confirm that you have read, understood, and unconditionally accepted these Terms & Conditions in their entirety, together with the rg66 Privacy Policy and any additional terms applicable to specific promotions or game categories.

These Terms & Conditions apply to all players accessing rg66 from Bangladesh, including but not limited to residents of Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. By completing account registration, you represent that you are accessing the platform from a jurisdiction in which doing so does not violate any applicable law.

rg66 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following the publication of updated terms constitutes your acceptance of the revised agreement. It is your responsibility to review this document periodically. The effective date at the top of this page reflects the most recent revision.

3 Eligibility & Registration

3.1 Age Requirement. You must be at least 21 years of age to register an account and participate in any real-money gaming activity on rg66. This age restriction is strictly enforced. rg66 will request age verification documents as part of its KYC process and will immediately suspend any account found to belong to a person under 21 years of age. All funds held in such accounts will be refunded minus any winnings accrued, and the matter may be referred to relevant authorities.

3.2 One Account Per Person. Each player is permitted to hold exactly one (1) rg66 account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — constitutes a violation of these terms and may result in the closure of all associated accounts and forfeiture of balances, including any bonus funds or pending withdrawals.

3.3 Accurate Information. You are required to provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, email address, and mobile number. rg66 is not liable for any loss resulting from inaccurate information provided at registration. You must update your account details promptly if any information changes.

3.4 Prohibited Persons. The following persons are not eligible to register or maintain an account on rg66:

• Individuals under 21 years of age.
• Employees, contractors, or agents of rg66 or its affiliated companies.
• Individuals who have been self-excluded from rg66 or placed under a voluntary cooling-off period.
• Individuals accessing the platform from a jurisdiction where online gambling is expressly prohibited under applicable law.
• Individuals using virtual private networks (VPNs), proxy servers, or any other technology to misrepresent their geographic location.

4 Account Management

4.1 Account Security. You are solely responsible for maintaining the confidentiality of your rg66 Login credentials, including your username and password. rg66 will never request your password via email, live chat, telephone, or any other communication channel. Any activity conducted under your account credentials — whether authorised by you or not — is your sole responsibility until you formally report a security breach to rg66 support.

4.2 Password Obligations. You must select a strong, unique password for your rg66 account and must not share your login credentials with any third party. rg66 recommends enabling any available two-factor authentication features and changing your password periodically. If you suspect that your account has been accessed without your authorisation, you must notify rg66 immediately at [email protected].

4.3 Account Verification (KYC). rg66 reserves the right to request identity verification documents at any time, including but not limited to: a valid government-issued photo ID (National ID card, passport, or driving licence), proof of residential address (utility bill, bank statement), and proof of payment method ownership (screenshot of bKash, Nagad, or Rocket account registered in your name). Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension of withdrawal functionality or account closure.

4.4 Account Closure by Player. You may request the closure of your rg66 account at any time by contacting the support team via live chat or email. Upon receipt of a closure request, rg66 will process any verified outstanding balance via your preferred payment method. Pending bonus funds that have not met applicable wagering requirements will be removed upon closure.

4.5 Account Suspension by rg66. rg66 reserves the right to suspend or permanently close any account at its sole discretion where it has reasonable grounds to believe that a player has violated these Terms & Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players. rg66 will notify the affected player and process any verified balances in accordance with its standard withdrawal procedures, except in cases involving fraud, money laundering suspicion, or active investigation.

5 Deposits & Withdrawals

5.1 Supported Payment Methods. rg66 currently accepts deposits and processes withdrawals via the following methods for Bangladesh players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Supported methods may change from time to time; the current list is displayed in the account cashier section.

5.2 Minimum and Maximum Transactions. The minimum deposit amount is ৳200. Minimum withdrawal amounts and maximum transaction limits vary by payment method and are displayed in the account cashier. rg66 reserves the right to modify these limits at any time with reasonable notice.

5.3 Currency. All transactions on rg66 are conducted in Bangladesh Taka (BDT, ৳). rg66 does not accept foreign currency deposits. Any funds received in a foreign currency will be declined or returned.

5.4 Deposit Processing. Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your rg66 account within minutes of a confirmed transaction. Bank transfer deposits may take longer depending on processing times at the originating bank. rg66 is not liable for delays caused by third-party payment processors.

5.5 Withdrawal Processing. Withdrawal requests are subject to KYC verification. Once identity verification is complete, rg66 targets withdrawal processing within 30 minutes for mobile wallet methods during normal operating hours. Bank transfer withdrawals may take 1–3 business days. rg66 reserves the right to conduct enhanced due diligence on large withdrawals, which may extend processing times.

5.6 Withdrawal Restrictions. Withdrawals will not be processed where: (a) KYC verification has not been completed; (b) active bonus wagering requirements have not been met; (c) rg66 has reasonable grounds to suspect fraudulent activity; or (d) the account is under investigation or suspension. rg66 reserves the right to limit, delay, or reverse any withdrawal where fraud or money laundering is suspected.

5.7 Own Funds Only. You may only deposit funds that belong to you and are free from any third-party claim. Using third-party payment methods not registered in your own name is strictly prohibited and may result in immediate account suspension and return of deposited funds to the originating source.

6 Bonuses & Promotions

6.1 General Bonus Terms. All bonuses, free spins, cashback offers, and promotional credits offered by rg66 are subject to the specific terms attached to each promotion, in addition to these general bonus conditions. In the event of a conflict between promotion-specific terms and these Terms & Conditions, the more specific promotion terms shall prevail.

6.2 Wagering Requirements. Unless otherwise stated in the specific promotion terms, bonus funds must be wagered a minimum number of times before they or any derived winnings become eligible for withdrawal. The applicable wagering multiple is stated on the promotion page. rg66 may restrict the games or bet types that count toward wagering requirements.

6.3 Bonus Expiry. All bonuses carry an expiry date. Bonus funds and associated wagering requirements that are not completed within the stated timeframe will be removed from the account automatically. Players are responsible for monitoring their own bonus status.

6.4 Bonus Abuse. rg66 actively monitors bonus activity for patterns indicative of abuse, including but not limited to: multi-accounting, coordinated wagering with other players, low-risk wagering strategies designed to extract bonus value without genuine play, and the use of automated software. rg66 reserves the right to void bonus funds, reverse withdrawals, and close accounts where bonus abuse is identified.

6.5 No Entitlement. Bonuses and promotions are offered at the sole discretion of rg66. No player has any contractual entitlement to receive any bonus. rg66 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.

7 Gaming Rules & Fair Play

7.1 Game Rules. Each game available on the rg66 platform is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before wagering real money. rg66 is not responsible for player losses resulting from a failure to understand game rules.

7.2 RNG Certification. All slot, table, and virtual games available on rg66 operate on certified Random Number Generator (RNG) technology provided by the respective game studios, including Pragmatic Play, NetEnt, Microgaming, Spribe, and others. Game outcomes are determined entirely by the provider's certified software and are not manipulated by rg66.

7.3 Live Dealer Games. Live dealer games are operated by regulated studio providers including Evolution Gaming, Ezugi, SA Gaming, and Pragmatic Play Live. These games use physical cards, wheels, or dealing equipment managed by trained studio staff. rg66 has no control over the outcome of live dealer game results.

7.4 Malfunction Policy. In the event of a technical malfunction or game error, rg66 reserves the right to void any affected bets and return staked amounts to the relevant player accounts. Winnings generated as a result of a documented technical error are not valid and will not be paid out. rg66 will communicate any such event to affected players as promptly as practicable.

7.5 Sports Betting. All sports betting markets, including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, kabaddi, and hockey, are governed by rg66's Sports Betting Rules. In-play betting results are final once confirmed by the relevant governing body. Disputes regarding match outcomes are resolved in accordance with official results published by the relevant sporting authority.

8 Prohibited Activities

The following activities are expressly prohibited on the rg66 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant legal authorities:

• Using the platform if you are under 21 years of age.
• Opening or operating more than one player account.
• Using VPNs, proxies, or similar tools to circumvent geographic or account-level restrictions.
• Depositing or withdrawing funds using payment methods not registered in your own name.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with games or betting markets.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or system errors for financial gain. Any such exploitation must be reported to support immediately.
• Engaging in money laundering, fraud, or any other criminal activity using the rg66 platform.
• Threatening, harassing, or abusing rg66 staff, support agents, or other players.
• Attempting to reverse-engineer, copy, or reproduce any part of the rg66 platform or its proprietary content.

9 Intellectual Property

All content on the rg66 platform — including but not limited to the rg66 brand name, logo, website design, software, text, graphics, game interfaces, and audio-visual elements — is the exclusive intellectual property of rg66 or its licensed content providers. No part of the platform may be copied, reproduced, distributed, published, transmitted, modified, or used for commercial purposes without the prior written consent of rg66.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others remains the intellectual property of the respective studio and is used by rg66 under valid commercial licence agreements. Players are granted a limited, non-exclusive, non-transferable licence to access and use game content solely for personal, non-commercial entertainment purposes.

10 Privacy & Data

rg66 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of this agreement and is accessible at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

rg66 uses 256-bit SSL encryption to protect all data transmitted between your device and the platform servers. rg66 will never sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, KYC verification services, and fraud prevention systems solely as necessary to operate the platform and fulfil regulatory obligations.

11 Responsible Gaming

rg66 is committed to promoting responsible gaming and takes its duty of care to players seriously. The platform provides the following responsible gaming tools, available to all registered players at no cost:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Session Time Alerts: Receive notifications when you have been playing for a specified duration.
• Cooling-Off Periods: Temporarily suspend your account for a defined period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Request permanent or extended exclusion from the platform. Once applied, self-exclusion cannot be reversed for a minimum period of six months.

Players who feel that their gambling is becoming a problem are encouraged to contact the rg66 support team immediately. For more detailed guidance and access to these tools, please visit the Responsible Gaming page. rg66 strictly enforces the 21+ age requirement and will not knowingly permit underage individuals to access real-money gaming services.

12 Limitation of Liability

To the maximum extent permitted by applicable law, rg66 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the rg66 platform, including but not limited to: loss of funds, loss of data, loss of profits, business interruption, or reputational damage.

rg66 provides its platform on an "as is" and "as available" basis. While rg66 makes every reasonable effort to ensure continuous availability of the platform, it does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled maintenance periods will be communicated to players where practicable.

rg66 is not responsible for any losses arising from: (a) internet connectivity issues on the player's side; (b) device or software incompatibilities; (c) unauthorised access to a player account resulting from the player's failure to protect their login credentials; or (d) force majeure events including natural disasters, government actions, or network infrastructure failures.

13 Amendments to These Terms

rg66 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, rg66 will make reasonable efforts to notify registered players via email or a prominent notice on the platform prior to the changes taking effect. The "Effective Date" at the top of this document will be updated to reflect the date of the most recent revision.

Your continued use of the rg66 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to any revised terms, you must cease using the platform and may request account closure in accordance with Section 4.4 of this document.

14 Governing Law & Disputes

These Terms & Conditions shall be interpreted and construed in accordance with principles of fairness and good faith applicable in the jurisdiction in which rg66 operates. rg66 makes no specific claim of regulatory approval from any particular government body and players are responsible for satisfying themselves regarding the legality of online gaming in their own location.

In the event of a dispute between a player and rg66, the player should first contact the rg66 support team at [email protected] with full details of the complaint. rg66 will acknowledge the complaint within 48 hours and aim to resolve it within 14 business days. Where a dispute cannot be resolved through direct negotiation, both parties agree to pursue resolution through good-faith mediation before commencing any formal legal proceedings.

rg66 maintains a complete record of all player account activity, game logs, transaction histories, and support communications. These records shall be considered authoritative in any dispute, absent clear evidence of system error.

15 Contact Information

If you have any questions about these Terms & Conditions, wish to submit a complaint, or need assistance with your account, you can reach the rg66 support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the rg66 platform
• WhatsApp: +880 1700-000000
• Response Time: Under 2 hours during normal operating hours

For responsible gaming support, deposit limit requests, or self-exclusion enquiries, please visit our dedicated Responsible Gaming page or contact the support team directly. For frequently asked questions covering registration, payments, and game rules, please visit our FAQ page.